We Stand By You When It Matters Most.

Simple, transparent claims processing designed to get your life back to normal.

24/7 Claims Hotline
1-800-NOVA-SURE

Available anytime, day or night

How Our Claims Process Works

Three simple steps to resolution

STEP 1

Notify Us

Call our hotline or message our AI agent to report the incident immediately.

STEP 2

Assessment

Our expert adjusters review your case and damage photos, often within 24 hours.

STEP 3

Resolution

We approve repairs or issue payments directly to you. Fast and hassle-free.

Important Tips for a Smooth Claim

Follow these guidelines to ensure your claim is processed quickly

  • Ensure everyone is safe. Call 911 if necessary.

  • Take photos of the scene and any damage from multiple angles.

  • Exchange contact and insurance info with others involved.

  • Do not admit fault at the scene; let the investigation decide.

  • Keep all receipts related to emergency repairs or medical costs.

Have questions about coverage details?

NOVA ASSURANCE

Protecting what matters most to you and your family since 1995.

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